What to Do After a Washing Machine Leak
After a washing machine or appliance leak, the first steps are to turn off the water supply valve behind the appliance if it is safe to reach, unplug the appliance if you can do so without contacting water, and begin removing standing water from hard flooring.
Shut off the water supply
Most washing machines have dedicated shut-off valves on the wall behind the unit. Turning both the hot and cold valves off stops additional water from entering, even if the source of the leak (a hose, valve, or the machine itself) is not immediately clear.
Address electrical safety before touching the appliance
If water is near the outlet or the appliance's power cord, do not touch the appliance or the outlet. Instead, if it is safe to do so, shut off power to that circuit at the breaker panel. Avoid standing in water while handling any electrical switch or panel.
Why appliance leaks often affect more than one room
Laundry areas are frequently located near flooring transitions, on upper floors, or adjacent to other rooms, which means water can travel under flooring or through a wall into an adjacent space or the floor below before it is noticed. It is worth checking adjoining rooms and, in multi-story homes, the ceiling of the room below.
Begin removing standing water
Towels, a wet/dry vacuum, or a mop can help remove standing water from hard flooring. Carpeted areas are more difficult to fully dry without equipment, and water that has soaked into padding or subflooring can remain even after the surface feels dry.
When to consider a professional assessment
If water reached carpet, subflooring, drywall, or an adjacent room or floor, a professional moisture check can help confirm whether the area is fully dry or whether further drying or repair work is needed. You can use the qualification tool on this site to check whether an independent provider may be available in your area for a new service request.
This article provides general educational information and is not a substitute for an on-site professional assessment. It was written by the Home Damage Connect editorial team, not by a licensed contractor. Providers connected through Home Damage Connect are independent businesses; Home Damage Connect does not perform restoration or remediation work.
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